Privacy Policy for Are You There

Last Updated: January 31, 2025

Introduction

This Privacy Policy explains how the "Are You There" mobile application collects, uses, and protects your personal information. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

The app collects the following information:

  • Phone number (with country code)
  • Password (encrypted)
  • Authentication credentials
  • Emergency contact details including names and phone numbers

How We Use Your Information

The service uses collected information to:

  • Authenticate your identity and manage your account
  • Send you check-in reminders
  • Notify your emergency contacts if you miss a check-in

Third-Party Services and SDKs

Are You There uses the following third-party service SDKs to provide our core functionality:

Main Service Providers

  • Firebase (Google): Our mobile and web platform for backend services including:
    • Authentication - secure user login and account management
    • Database - storing your emergency contact information
    • Storage - securely storing user data
    • Cloud Functions - processing check-ins and triggering alerts
  • Twilio: SMS service provider that sends text message alerts to your emergency contacts when check-ins are missed

Utility Libraries

We also use utility libraries that handle common functionality:

  • Image upload processing
  • Email validation
  • Date and time formatting
  • Local storage for app functionality

We do NOT:

  • Sell your personal information to third parties
  • Share your data with advertisers or marketing companies
  • Use your information for any purpose other than providing our emergency contact service

Security Measures

We implement the following security measures:

  • Industry-standard encryption
  • Secure authentication protocols
  • Regular security updates and monitoring

Your Rights

You have the right to:

  • Access your personal information through the App settings
  • Update or correct your information
  • Delete your account and all associated data
  • Disable location services

Location Data

Location information is:

  • Only collected when you enable location services
  • Shared with emergency contacts during emergencies

Data Retention

Your information is retained as long as your account is active. You may request deletion of your data at any time through the app settings or by contacting us.

Breach Notification

In the event of a data breach, we commit to notifying users within 72 hours of becoming aware of the breach.

Compliance

This privacy policy addresses requirements from:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • App Store privacy requirements (Apple and Google Play)

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

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